Below are links to measures of workplace mistreatment that Karen Harlos and Larry Axelrod developed.
Together, these represent a multi-dimensional scale that captures both interpersonal and institutional sources of mistreatment across dimensions of verbal abuse, work obstruction and emotional neglect. Dimensions can be measured individually or collectively as a set.
There are no fees for use but it is asked that you cite the original source.
Content for Workplace Mistreatment Dimensions and Items
Additional evidence of validity and reliability provided in HARLOS, K. & Axelrod, L. 2008. Work mistreatment and hospital administrative staff: Policy implications for healthier workplaces. Healthcare Policy, 4(1): 40-50.